Privacy Notice

What we process

Account data can include your name, email address, language, subscription state, security settings, support messages, notification subscriptions and records needed to operate your account. Security logs and client-error records may also be stored when needed to protect and troubleshoot the service.

Visitor analytics are optional

Visitor analytics do not start until you choose “Allow analytics”. When allowed, AIovex may process approximate country/region/city information supplied by Cloudflare, device and browser type, referral/source, pages viewed, coarse network/ASN information and a random analytics identifier stored in this browser. Raw IP addresses are not stored in analytics records.

You can refuse analytics and continue using necessary app functionality. You can later change your choice in Profile → Analytics privacy.

Retention

Analytics daily aggregates and consent-linked subject records are retained for up to 400 days; daily “seen” state for up to 35 days; recent activity buckets for about 2 hours. Account data is kept while the account is active and is deleted through the in-app account deletion flow except where retention is technically or legally required. Archived trading-signal records are service records and are not tied to a user account.

Your controls

• Profile → Download my data exports account-linked personal data in JSON.
• Profile → Analytics privacy can export or erase analytics linked to the random identifier in that browser.
• Delete Account removes the account, associated support/push/error records and all active sessions.

After analytics subject erasure, non-identifying aggregate counters may remain because the subject identifier has been removed and cannot be re-associated.

Sharing and sale

AIovex does not sell personal data to advertisers. Data may be processed by infrastructure and service providers needed to operate the service, such as Cloudflare, Firebase/Google and transactional-email or push-notification providers when those features are used.

Contact

Use the in-app Support section for privacy or account requests.